Keeping In Touch With Customers

Read Mark’s interview with Asian Hospitality discussing how hospitality brands can adjust their marketing strategies during this pandemic. The article highlights positive pieces of advice that Mark suggests to hoteliers to begin implementing across social media in order to keep their customers engaged and connected.

There is enough content there to be in contact with people on a daily basis,” Natale said. “What we’re seeing right now is people are wanting that contact with hotels. You quickly realize what an important place you are for people. A lot of magical moments happen at hotels.

Read the full interview here

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